Posts Tagged ‘Measurement’

Using SearchWiki to Improve Public Relations Feedback

With SearchWiki, Google has taken the Delicious approach to its search results and now allows users to track not only their favorite sites, but also allows them to keep track of all the feedback and comments those sites receive from other users.
This has huge impacts for communicators who are also attempting to be good listeners. [...]

Anonymous Messages: Challenges to Reputation

My local newspaper allows people to comment on its website. It doesn’t require them to log in first or even be truthful in identifying themselves. This is why you often have God commenting on stories. What you end up with are lots of anonymous comments, which are often rather snide, rude and [...]