At some point in sales everyone has to cold call. A lot of folks go with the Three-Foot Rule; anyone within three feet is a potential customer.
I really hate the three-foot rule. It relies on the idea that you must practically trip the guy waiting in line in front of you to make a [...]

My last substantive post was around May 9, 2007. On May 11, an event occurred that shocked a lot of people in the Las Vegas legal community. It was the sort of day that illustrates why government agencies must prepare for any communication crisis and demonstrates why disclosure is important, even [...]

My wife and doctor put me on a diet three weeks ago. Something about high cholesterol, beer belly, flabbyness, yeah, yeah, yeah.
Something I’ve noticed particularly accutely is the lack of candor among restaurants when it comes to the nutritional facts of their fare. For instance, does anyone really know how many calories, fat [...]

Revisiting a previous discussion of the Social Media News Release, I’m wondering if it is worth the effort of working on a new template for governmental, non-profit and public affairs applications. But in thinking about it, I’ve realized that something very important is missing from the current template: the feedback loop.
The concept of Social [...]

A funny thing happened on Twitter yesterday. A Tweeter calling himself Adam Curry was outed as a fake. In a stirring confession the fake Curry posted the following:
“Confession time: I am the FAKE Adam Curry! I just emailed the real Adam Curry to see if he would like to take over and start [...]

Last month the Texas Supreme Court became the latest high court to offer video webcasts of oral arguments. This is positive step and further allows the judiciary to explain its important role in providing access to justice. In the Houston Chronicle’s Viewpoint Section Mark Trachtenberg agrees,
First, it allows for greater transparency of the court’s [...]