Ever have someone tell you to just trust them. Just trust me, I know what I’m talking about. My internal crap detector goes off anytime someone says “just trust me.”
What does it take to generate trust? Can you just expect people to believe everything you say, or does it take much more?
I’m far more willing [...]
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Apologizing for Bad Behavior
As media took their seats for last Wednesday’s hearing for Mr. Simpson, a number of them brought in cell phone cameras and were snapping pictures inside the courtroom. A few also were using the phones to text out updates to their producers and editors. Cell phones in Nevada courts are not allowed during the court [...]
Correcting the Record: Using Newspaper Comments for Public Relations Benefit
University of Oregon Associate Professor Scott R.Maier, who teaches in the School of Journalism and Communication, has discovered that fewer than 2 percent of factually flawed articles are corrected at daily newspapers in the United States. Which means that quite a bit of flawed and damaging information is left out there to potentially ruin [...]
When Standing in Line with Brittney Spears Leads To Reputation Failure
You know how it is. You’re standing in line right behind a controversial person and your picture is taken. And far from getting congratulatory phone calls, your own mother calls to find out why you’re hanging out with the low life. What’s a person to do? Which leads me to today’s [...]
Emotional Betrayal: Tips for Recovering a Lost Reputation
I have four dogs, two cats, some fish and a rabbit. It’s not a zoo, but the kids are happy and I’m frequently rushing to buy more pet food. Yesterday I noticed even more empty shelves as additional pet foods were recalled. This crisis continues to impact people’s lives. It’s an [...]
