Posted on Jul 18 , 2011 in Blog & Communication & Featured & Government Social Media & Social Media & Thoughts
Google+ has reinvigorated my mind on the use of social media. Part Twitter, part Facebook, a streaming chat and maybe a forum, Google+, or G+, for short, provides enjoyment in a number of ways and turns the current social media world on it’s head. To begin with, you can watch people share in real time. [...]
Posted on May 17 , 2010 in Communication & Government Social Media & Linkedin & PR Tech & Social Media
Want to create a community in a matter of minutes? The next time you have an event or a social gathering, invite participation through the useful #hashtag. There are a number of places to go to promote events and #hashtag use. First off, #hashtag use is probably the easiest way to keep track of conversations [...]
Posted on Feb 22 , 2010 in Communication & Government Social Media & Strategy & Thoughts
Embrace negative comments. They lead to opportunities to improve customer service.
