Archive for the ‘Government Social Media’ Category

Creating Communities Fast and Easy Using #Hashtags

Want to create a community in a matter of minutes? The next time you have an event or a social gathering, invite participation through the useful #hashtag.
There are a number of places to go to promote events and #hashtag use. First off, #hashtag use is probably the easiest way to keep track of conversations revolving [...]

I Appreciate Your Viewpoint, But You’re Wrong!

Embrace negative comments. They lead to opportunities to improve customer service.

Shocked, I Tell You! Shocked!

So President Obama doesn’t Twitter? Does that come as a big surprise? He made the announcement to a group of Chinese students this week in Shanghai that he never used Twitter. This sent the Twitter Trends on a rampage and people were upset, shocked and in disbelief:

@meredithwrogers “Obama probably shouldn’t have let it be [...]