Just because an A-lister Twitters disdain for a product, service, another A-lister, or the meal they just ate, doesn’t mean anybody actually hears their scream.
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If an A-Lister Twitters Alone in the Wilderness, Will Anyone Hear?
Posted on Apr 07 , 2009 in Communication & Crisis Management & Marketing & Measurement & PR & PR Education & Thoughts
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Anonymous Messages: Challenges to Reputation
Posted on Jan 29 , 2008 in Communication & Crisis Management & PR & PR Education
My local newspaper allows people to comment on its website. It doesn’t require them to log in first or even be truthful in identifying themselves. This is why you often have God commenting on stories. What you end up with are lots of anonymous comments, which are often rather snide, rude and usually factually wrong. [...]
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The Perfect Storm
Posted on Jan 11 , 2008 in Communication & Crisis Management & Journalism & Measurement & Media & Thoughts
I’m spinning downward and it seems like I can’t keep up. The phone’s ringing, I’m on the cellphone, and the phone keeps ringing. I try and answer the questions faster, and the call waiting rings in another call on the cell. Then the desk phone rings again and it goes to voicemail. By the time [...]