Posted on Oct 03 , 2011 in Communication & Customer Service & Featured & PR Tech
Google+ has the potential to change customer service with its many built-in tools. For instance, I’m convinced Hangouts with Extras will make some long established services immediately obsolete. I was using a typical web conference and meeting software the other day and realized how antiqued it felt compared with a Google+ Hangout. The software didn’t [...]
Posted on Jul 18 , 2011 in Blog & Communication & Featured & Government Social Media & Social Media & Thoughts
Google+ has reinvigorated my mind on the use of social media. Part Twitter, part Facebook, a streaming chat and maybe a forum, Google+, or G+, for short, provides enjoyment in a number of ways and turns the current social media world on it’s head. To begin with, you can watch people share in real time. [...]
Posted on Jun 03 , 2011 in Blog & Career & Communication & Featured & Personal & Thoughts & Wordiness
When you first begin your blog, everything is fine and dandy. It’s like bringing home the new baby from the hospital. Everyone visits to see the new baby. Everyone thinks the baby is cute and wants to hold it. Everyone “oohs” and “awes.” After a few months though, the newness wears off. Now it’s time [...]
