New Media and Customer Support: Extending PR?¢‚Ǩ‚Ñ¢s Influence ?Ǭ´ Bernaisesource
(tags: corporate+communication)

Improve Your Social Network
Chris Brogan is reading my mind and offers some advice on a topic I’ve been thinking about.
(tags: social)

Ten Things Your IT Department Won’t Tell You – WSJ.com
(tags: security hacks computing)